Refund policy

Return & Refund Policy

At our store, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with clear photos or videos as proof.

Eligible Returns

• Damaged products

• Wrong items received

• Defective products

Non-Returnable Items

• Used products

• Items damaged after delivery

• Products without original packaging

Refund Process

Once your return request is approved, the refund will be processed to your original payment method or provided as store credit, depending on the situation. Refund processing times may vary based on your payment provider.

Order Cancellation

Orders can only be canceled before they are shipped.

Contact Us

For any return or refund questions, please contact our support team through our Contact Us page.